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Kailua Guesthouse
Ph: 808-375-3304 • info@kailuaguesthouse.com • www.kailuaguesthouse.com


1. Reservations may be made on the Internet, by mail, e-mail, phone, or in person. A 50% deposit must be paid by Visa, MasterCard, JCB, American Express or check to confirm your reservation. A Reservation Confirmation and House Rules will be mailed to you detailing cost, dates and policies. Please sign and return the Reservation Confirmation to confirm your reservations. The balance of your rental amount is due 30 days prior to check in. Personal checks are accepted for advance rental amounts, balances and security deposit payments provided that the check clears the bank 30 days prior to check in. Otherwise, the payment must be in the form of certified or cashier’s check, money order, Visa, or MasterCard. A $25 service charge on all returned checks will be added to your balance.
2. Cancellation: Your deposit is refundable if (a) there is at least a 30-day notice of cancellation and (b) the suite is re-rented for the same dates. Refund amount is net of credit card fees.
3. Occupancy: ALL PERSONS STAYING IN THE SUITE MUST BE REGISTERED AT THE TIME RESERVATIONS ARE MADE. Rates are based on up to three (3) guests in the suite. Additional guests are $25/night. Occupants represent themselves to be adults 25 years of age or older; minors must be accompanied by a responsible adult. Reservations are confirmed for the guests registered on your Reservation Confirmation. Any unregistered guests will be charged at the rate of $50 per person per night. If you are found to have persons staying at the property who are not named on your Reservation Confirmation, you are in breach of contract and may be denied access to the property. No refunds will be issued if you are refused accommodations due breach of contract. In order to maintain the tranquil setting, no parties of more than four (4) persons are allowed without prior permission. Weddings and wedding parties are not allowed.
4. Waiver of Liability: Kailua Guesthouse shall not accept responsibility for losses to the guests for any claims, including but not limited to: a) responsibility for personal body injury, death, accident, lost, stolen or damaged property, loss of mental or physical enjoyment, delay or inconvenience. b) Any delays or changes in schedule or itineraries incurred by any person arising out of any willful or negligent act or omission, c) the act or omissions of any party, d) monetary crisis, labor problems, economic changes, mechanical maintenance or construction difficulties or noise, climatic aberrations, local laws, novel or unexpected conditions; e) additional expenses due to delay or changes in air or other services, missed carrier connections, substitute accommodations, termination of service, cancellation of tickets, sickness, strike, war, quarantine, pilferage, monetary crisis, political or social unrest, disease, acts of God or any events beyond our control. Accordingly, the Guests covenant and agree that Kailua Guesthouse, it's owners and assigns are not responsible for any injuries or damages. Therefore, each guest agrees that he or she is voluntarily participating in any and all activities, risks, and use of the accommodations, facilities, and equipment, and hereby assumes all risk of injury, illness, damage or loss to person and property that might result. For the execution interpretation and enforcement of these House Rules, the parties expressly submit to the laws in effect and to the courts of Honolulu, Hawaii, hereby waiving any other jurisdiction that may now or hereafter be applicable.
5. Times: Check-in is between 3 PM and 5 pm or by appointment. Checkout is before 11 AM. This allows adequate time for cleaning between tenants. There may be charges for early arrival and late checkout.
6. Children under 18 must have proper adult supervision at all times.
7. Pets are NOT permitted in the suites or common areas.
8. Utilities: Please turn off the air conditioner, all electrical appliances and lights when not in use and whenever you leave the suite.
9. Parking is allowed in your designated area only. You will be assigned one parking place at check in. Do not block the driveway.
10. Quiet Hours are 10 PM to 8 AM: Please keep all noise levels to a minimum during this time.
11. No Smoking is allowed inside of the suites. Smoking is permitted on lanais and outside where it does not offend other guests. Disposal of ashes and cigarette butts is the responsibility of the registered guest. No candles or fires of any kind are allowed within the suites. A $100 cleaning fee will be charged if smoke is detected in your suite upon departure.
12. Laundry: You may use the washer and dryer in the first floor laundry room. We are not responsible for any clothing damage or articles left, lost or stolen. Read and follow machine instructions.
13. Barbecue and Briquettes are available for your convenience. Please clean up after yourself. Leave hot coals in barbecue for proper disposal. GRILLING ON THE LANAI DECK IS STRICTLY PROHIBITED. Please grill in designated areas.
14. Trash must be placed in a proper receptacle or in the pickup bin in the front yard. Guests are asked to maintain a neat and clean living area.
15. Damage: Please report any inoperative equipment, damages, dangers or faults immediately. The registered guest is directly responsible for all negligent, accidental, intentional, or unintentional damage to the interior or exterior of the suite or to the common areas, caused by the guest, their family, or their guests, and will be charged for all repairs, replacement, and other related expenses and costs. Leaving the suite in an excessively dirty or sandy condition will result in an additional cleaning charge.
16. Behavior: Occupancy and use of premises and common areas shall not be such as to disturb or offend guests or residents (e.g. guests may not hang towels, garments, etc. from windows and lanai, make excessive noise or commotion, must obey all parking rules, etc.). We have the prerogative to remove any disruptive guests with full forfeiture of rent and deposits for any violation of any of these rules.
17. Departure: On your departure date, please leave the suite and checkout before 11 AM.
18. Subject to Change: Kailua Guesthouse may amend these House Rules from time to time. If we make any substantial changes that affect you, we will notify you or post a notice on our website reflecting the change.
Updated: 10-28-2019

For reservations and information:
Talk or text 808-375-33048

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Kailua Guesthouse
Ph: 808-375-3304 • info@kailuaguesthouse.com • www.kailuaguesthouse.com

Hawaii Transient Accommodations Tax License: TA-178-716-7744-01
Hawaii General Excise Tax License: GE-178-716-7744-01